We are located next to Costumes by Margie and just two doors down from The Historic Melody Inn. We are proud to call the Butler-Tarkington neighborhood our home!
Our address is:
3822 N Illinois St.
Indianapolis, IN 46208
Our office/delivery/pickup hours are 11 AM-5:30 PM weekdays. We are happy to accommodate you outside of those hours by appointment. We kindly ask you to make an appointment if you wish to discuss sales information or get questions answered before you place your order. You can schedule an appointment online by clicking that floating button on the bottom right! If you would like an appointment within the next 24 hours (on business days), please call (317) 426-3545 and be sure to leave a voicemail if no one answers.
What process do you use to print on my apparel?
We silkscreen your garments in house with pthalate-free plastisol ink. We have wholesale partners that we work with for orders requiring other processes like embroidery, direct-to-garment (DTG) printing, sublimation, and water-based discharge printing. We will always tell you if we re sending your job out of our shop. We can also customize your items (like jerseys with numbers and names) using screen-printed transfers or heat transfer vinyl.
Do you have a minimum order?
Our minimum order is 24 pieces. Complex orders with more colors may have higher minimum quantities. An order is a group of items all receiving the same design printed on them. Quantity discounts only apply to the number of items getting the same print. If you have 4 designs of 24 items, you will be charged for 4 orders at the 24 piece price, not at the 96 piece price. Setting up 4 different designs takes longer than setting up one design even though the number of shirts is the same.
Can I mix and match different styles in my order?
Absolutely! We charge based on how many times we print the same graphic after it is set up on the press. It doesn’t matter if we are printing it on a T-shirt, a hoodie, a tank top, or a canvas tote. If it can go in the same pile to print your design, it counts!
How much are your shirts?
Our minimum order of 24 shirts with 1-color print on one side of the shirt starts around $160 plus tax on a value heavy cotton t-shirt of our choice based on what is on sale that week, sizes S-XL, plus sizes incur an additional surcharge. If you want a specific item or style, please contact us for a quote. As prices fluctuate weekly from our vendors, we prefer to give you a quote generated by a human who can guide you through the process.
What are your hours? Can I come into your showroom and see samples?
Our location is mainly a production facility. In the sales office, we generally keep office hours of 11 AM-5:30 PM, Monday through Friday, but we are always happy to meet with you outside of those hours by appointment. We kindly ask if you would like to meet in person regarding your order that you make an appointment rather than dropping by so that we may give you the proper attention. Please use the button down in the right corner of the site to schedule a time to meet. If you need to meet outside of the hours provided on the calendar, please call us at (317) 426-3545 or e-mail us using the contact form below. Please note we are able to get many more items than what we have available on display and can order blank samples in for you at a nominal cost.
What is your turnaround time?
On average, our turnaround time ranges from 7-10 business days plus any shipping time. That time starts once your deposit is paid and your artwork is approved. We will do what we can to accommodate your rush orders as our production schedule allows. Rush fees will apply for any orders with less than 5-business day turnaround upon order finalization. You may be asked to pay expedited shipping from our vendors to us or our shop to you in order to meet your deadline. Certain factors, like blank apparel availability, may push your order date back. Turnaround time is not guaranteed and may be affected by external factors such as vendor availability, shipping company delays, or vendor fulfillment errors. Please let us know when placing your order or requesting your quote when you need your items in-hand (to sort or package them on your end)
Can you get XXX brand?
We have a variety of suppliers, and can usually get any blank apparel brand you prefer. We do most of our orders on Fruit of the Loom, Gildan, Hanes, Anvil, Bella + Canvas, Tultex, American Apparel, Bayside, District, Port & Company, and Next Level. Please let us help you choose the proper shirt for your job.
Can you do stickers/buttons/promo items?
Yes! We can help you get more than just apparel! We have recently done mugs, water bottles, lanyards, coasters, and we are constantly visiting trade shows to find out what new ways you can get your brand in front of an audience.
Will I get a mockup/proof of my design?
You will not get a proof until your deposit is received and your artwork is at the proofing stage. Your turnaround time may be delayed if you do not approve your proof within 24 hours.
I ordered a certain number of shirts, and there are a few missing. What’s the deal?
We aim to fulfill your whole order, but sometimes stuff happens and you may not get 100% of what you ordered. It may slip or get damaged during printing or we may find a manufacturer defect after printing. We consider 5% to be a normal spoilage rate, and because of this we encourage you to order some extras in case of any issues. The more placements on your shirt, the more likely this can happen. We will refund or credit you what you paid (minus any rush fees on the rest of your order) for any shirts we do not deliver.
Can I buy bulk blank shirts from you?
We buy blank shirts so that we can print on them for our customers and are not in the business of selling blank shirts.
Do you do contract printing or print on items I already have?
We consider contract printing to be a wholesale service, and certain qualifications must be met to be added to our contract client list, including having a valid tax number and retail merchant certificate. You must also submit all jobs sized and with a proof and no changes can be made once you submit your order. If you wish to be added to our contract printing list, you must apply. Use the contact form for more information.
If you have personal apparel items you would like to bring in to be screened with your order of custom shirts purchased through us, we can potentially add those to your run, but we must have your items in hand when you place your order. We cannot guarantee the printability of items we do not provide and no refunds or credit will be given if we spoil an item you have brought in for printing.
Do I need to pay for my shirts now?
You must place a deposit of at least 50% down for us to proceed with your order The balance is due upon pickup and no merchandise will be released without full payment.
Art Guidelines
In order to ensure the highest quality prints, we require art files to meet the following guidelines:
Graphics must be created and saved at a MINIMUM of 300 dpi.
We prefer these VECTOR ARTWORK formats:.ai .pdf .eps
We also accept these high-res RASTER ARTWORK formats:.pdf .psd .tif .jpg .png
We can check your file for its printability for free! We will tell you if the art is good or provide you with the reasons why it will not work for print. We offer graphic design services at $60/hour billed in half-hour blocks if you would rather have someone else do the work of getting your file up to par.
General art guidelines:
Turn the background layer off or make the background transparent
• Leave the file UNFLATTENED
• Separate the layers
• Send the fonts as a separate attachment
• Create outlines on your type layers
• Turn off anti-aliasing when rasterizing any vector artwork
Recommended dimensions:
• The maximum printable area is 12” wide x 14” high
• Full front: 10-12” wide
• Youth front 7-9” wide
• Full back: 10-12” wide
• Front center: 4-8” wide
• Upper back: 6-8” wide
• Locker patch (upper back center neck tag): 2-4”
• Front left chest: 2-4” wide
• Lower back: 10-12” wide
• Short sleeve: 3” circle or square
• Long sleeve: 3 x 12”
Remember to consider the variation of the shirt sizes you will be ordering.
You can contact our graphics guru, David Benn, with questions
